Frequently Asked Questions

Everything you need to know about your Olivia & Grace shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear must have the original seal intact.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific garment's fabric stretch details.

Do you offer international shipping?

Yes, Olivia & Grace ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated automatically during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

How should I care for my Olivia & Grace garments?

To maintain the quality of our fabrics, we recommend following the care label instructions on each piece. Generally, we suggest cold hand-washing or delicate machine cycles and air-drying to prevent shrinkage.